Frequently Asked Questions (FAQ’s)

Do I need a doctor’s referral to visit Elite Podiatry?

No, you don’t need a doctor’s referral to see us at Elite Podiatry. While they aren’t required to make an appointment, we welcome all referrals.

A doctors referral is required only for the following cases:

  • Medicare (TCA’s and EPC’s)
  • DVA
  • Workers Compensation, and
  • MVA
Do I get a rebate from Medicare?

Yes but only if you have been referred by your doctor to us on an EPC (Enhanced Primary Care) or TCA (Team Care Arrangement) plans.

If eligible, you are able to claim up to FIVE Medicare rebates per calendar year. Once the care plan has been organised and billed by your doctor, you are immediately eligible. Please bring in all your paperwork on your first visit.

Do I get a rebate from my health fund?

Yes, if you are covered for Podiatry services in your private health membership. Please check with your health fund for your rebate information and details as they vary between health funds and levels of cover.

What should I bring with me on my first visit to Elite Podiatry?

Please bring the following with you to your first visit at Elite Podiatry:


  • All relevant medical imaging of your condition
  • All and any previous orthotics or insoles
  • A selection of your footwear, including runners, work shoes and everyday shoes
  • While not essential on your first visit, we also recommend you wear loose fitting clothing
What can I expect on my first visit to Elite Podiatry?

On your initial consultation with one of our specialised podiatrists at Elite Podiatry, a thorough and comprehensive assessment will be conducted of you. In most cases this will include the following:

  • Obtaining a detailed medical history
  • Assessment of your complaint
  • If applicable, full gait analysis
  • If applicable to your condition, a biomechanical and range of motion testing
  • Arriving at a diagnosis
  • Formulating a treatment plan specific to you
  • Commencing appropriate treatment

We strive to provide a warm and friendly environment where you are made to feel at ease! We welcome all questions and aim to ensure you are kept well informed of all details of podiatric problems, condition, treatment plan and expected outcomes.

We look forward to seeing you, please don’t hesitate to contact us at one of our locations to make an appointment.

Who does Elite Podiatry look after?

We treat & support all of you!

  • From a variety of professional athletes such as ultra marathon runners, ironman competitors, bodybuilders, dancers, gymnasts, football, soccer, netball, basketball & rugby players.
  • We also treat local gym enthusiasts from UFC, F45, CrossFit & more.
  • We look after families, from children to adults.
  • Anyone who is suffering from pain or need podiatric treatments – we can help!